Please use the form listed below to request a service for your machine/engine. Simply complete the form below and we will be in touch.
Fields marked * are required.
OEM/Customer*
OEM/Customer Address*
Machine/Site Address*
OEM Contact Name*
Site Contact Name*
OEM Contact Tel*
Site Contact Tel*
OEM Contact Email*
Site Contact Email*
Engine Manufacturer*
Engine Model Number*
Engine Serial Number*
Engine House Run*
Machine Type*
Date Purchased/Commissioned*
Drive Type or Driven Equipment*
Cranking*
YesNo
Runs but is smoking*
Cranking but not starting*
Runs but is mechanically noisy*
Starts but stops immediately*
Leaking fluid: Oil*
Leaking fluid: Fuel*
Leaking fluid: Coolant*
Starts but will only idle*
Runs briefly then stops*
Runs erratically*
Additional Information
Has an engineer attended this unit before (Not a Power Torque engineer)?*
From which company?
What date did they attend?
Are there any specific site H&S or PPE requirements?*
Please give details
Is a site induction required before attendance?*
Will there be a qualified person on site to operate the machine/engine?*
The reported fault may or may not be covered by the manufacturer's warranty. By submitting this form you are accepting that should the fault not be covered by warranty, it will be a chargeable job based on the rate card below. Any chargeable work will be agreed prior to commencement of said work, and an order number or pre-payment will be required before we attend site to investigate the concern.
I've read and accept the Service Labour Rates* Service Labour Rates
Your Name*
Company Name*
Email Address*
Phone Number
Subject
How can we help?
